Terms & Cancellation Policy
Please read the following booking terms, guest guidelines and cancellation policy carefully before confirming your stay, event or celebration at Aranyagiri.
Booking Terms
- Check-in time: 2:00 PM
- Check-out time: 11:00 AM
- Total room rent is payable in advance to confirm bookings.
- Every guest staying at Aranyagiri Countryside Resort must present a valid government identity proof at check-in. The ID should include the residential address.
- Foreign nationals are required to present a valid passport and visa as applicable.
Guest Responsibility
- Aranyagiri Countryside Resort is not responsible for loss or damage of personal belongings.
- Any damage caused to resort property during the stay will be the responsibility of the guest who made the booking. Damage charges may be levied as deemed fit by the resort.
- Eating gutkha, pan parag and spitting on the property is strictly not allowed.
- Guests must follow general safety protocols across the property.
- Children should not be left unattended at the swimming pool or activity areas.
Pet Policy
Pets are welcomed on the property as per resort guidelines, but they are strictly not allowed inside rooms or the swimming pool. Guests bringing pets should confirm pet rules before arrival.
Food Policy
Outside food is not allowed. Guests are requested to confirm package meals, menu options and food arrangements with the resort team before booking.
Cancellation Policy - Non-event Room Bookings
- For non-event room bookings of less than 3 rooms: if cancellation is informed via email within 15 days of arrival date, full charges on total tariff apply. No refund, no cancellation and no modification.
- If informed via email within 20 days of arrival date, 50% cancellation charges apply on the total tariff.
- If informed via email within 30 days of arrival date, 30% cancellation charges apply on the total tariff.
- If informed via email 31 days or more before arrival date, 0% cancellation charges apply.
Cancellation Policy - Weddings, Events, Group Celebrations & Special Dates
For weddings, events, group celebrations and special celebration dates such as 24th, 25th, 30th and 31st December: no refund, no cancellation and no modification.
Cancellation Communication
All cancellation or modification requests must be shared via email at experiencearanyagiri@gmail.com. The date of written communication will be considered for cancellation calculation.
Final Note
Management reserves the right to update terms, cancellation rules and resort policies from time to time. Guests are requested to confirm current policy before making the final booking.